Les Terrasses Suites

Madeira is an island defined by its dramatic verticality, where the emerald green of the mountains meets the deep sapphire of the Atlantic. In the quiet corner of Santa Cruz, away from the bustling capital of Funchal, lies a retreat that captures this essence perfectly. Les Terrasses Suites represents a modern approach to Madeiran hospitality, focusing on privacy, architectural harmony, and panoramic vistas. This property is designed for travelers who seek more than just a room; it is for those who wish to live within the landscape.

The architecture of the property is a testament to contemporary design integrated into traditional terraced farming land. By utilizing the natural slope of the terrain, the architects ensured that every guest feels a direct connection to the horizon. The use of glass, wood, and local stone creates an atmosphere that is both sophisticated and grounded. Here, the sunrise isn’t just an event; it is a daily spectacle that floods the suites with golden light, marking the beginning of a day dedicated to relaxation or exploration.

Hotel Information

Official Category and Concept

This establishment is categorized as a high-end Guest House/Boutique Suite complex. It operates under a concept of “slow living,” where the environment is curated to reduce stress and encourage mindfulness. Unlike large-scale resorts, the focus here is on personalized service and an intimate atmosphere, making it a favorite for couples and independent travelers.

Detailed Location and Contacts

The property is situated in the municipality of Santa Cruz, specifically in the tranquil area of Lamaceiros. This location offers a strategic advantage, providing a peaceful rural setting while remaining close enough to major infrastructure for easy access.

• Facebook
• Instagram
• Tripadvisor
• Google
• Link
• Mail

Exquisite Accommodations and Suite Details

The living spaces are the heart of the experience. There are two primary types of accommodations, each designed to cater to different preferences while maintaining a high standard of luxury and comfort. Les Terrasses Suites prides itself on providing a sense of “home away from home,” but with the added benefit of world-class views and professional service.

The Ocean Suites

The Ocean Suites are designed for those who want the Atlantic to be the first thing they see upon waking. These units feature floor-to-ceiling glass walls that effectively erase the boundary between the interior and the exterior. The decor is minimalist, using a neutral color palette of whites, beiges, and soft woods to ensure the focus remains on the blue of the sea. Each suite includes a spacious private balcony equipped with comfortable seating, ideal for watching the ships pass by or enjoying a glass of local Verdelho wine.

The Garden Suites

For guests who prefer a closer connection to the island’s lush flora, the Garden Suites offer a different kind of tranquility. These units are surrounded by meticulously landscaped gardens featuring endemic Madeiran plants and vibrant tropical flowers. While they still offer glimpses of the ocean, their primary charm lies in the privacy and the scent of blooming jasmine and lavender that permeates the air. The outdoor areas of these suites often feel like private botanical sanctuaries.

Comprehensive Room Amenities

Every suite is outfitted with modern technology and high-quality materials to ensure a seamless stay. The attention to detail extends to the smallest elements of the room:

• Climate Control: Individually adjustable air conditioning and heating units.
• Connectivity: High-definition flat-screen TVs with international satellite channels.
• Kitchenette Facilities: High-end espresso machines, electric kettles, and a selection of premium teas and coffee capsules.
• Bedding: King-size beds with orthopedic mattresses and 400-thread-count Egyptian cotton linens.
• Safety: Integrated electronic safes large enough to store laptops.
• Bathroom Luxury: Walk-in rainfall showers, heated towel rails, professional-grade hair dryers, and organic toiletries sourced from local producers.

Dining and Gastronomy

While the property offers the privacy of independent suites, it does not compromise on the culinary experience. The dining philosophy focuses on freshness, seasonality, and the rich volcanic soil of Madeira which produces some of the most flavorful fruits and vegetables in the world.

The Signature Breakfast Experience

Breakfast is not merely a meal here; it is a curated daily event. Served in a bright, communal area or delivered to the privacy of your suite, the breakfast spread emphasizes local Madeiran products. Guests can expect:

• Freshly Baked Bread: Including the famous “Bolo do Caco,” a traditional circular bread made with sweet potato.
• Tropical Fruits: Seasonal offerings such as passion fruit (maracujá), bananas from local plantations, pitanga, and custard apples.
• Local Cheeses and Charcuterie: A selection of cheeses from the neighboring Azores islands and Madeira’s own cured meats.
• Hot Dishes: Eggs prepared to order, including omelets with fresh herbs from the garden.
• Homemade Preserves: Jams made from island fruits and the unique Madeira honey (cane syrup).

Food and Beverages Availability

Throughout the day, guests have access to a selection of refreshments. The honesty bar concept is often employed, allowing guests to help themselves to a curated selection of Portuguese wines, craft beers, and non-alcoholic beverages. For dinner, while the property focuses on breakfast, the staff provides a comprehensive concierge service to recommend and book the best local “tascas” or fine-dining restaurants in Santa Cruz and nearby Funchal.

Facilities and On-Site Amenities

The property is designed to provide everything a guest might need for a restorative stay without the need to leave the grounds.

The Infinity Pool and Solarium

The infinity pool is arguably the most photographed feature of the estate. It appears to spill directly into the ocean below. The water is kept at a comfortable temperature, and the surrounding deck is furnished with premium sun loungers and umbrellas. The solarium area is positioned to capture the sun from early morning until the late afternoon, making it the perfect spot for vitamin D therapy.

Suitable for Remote Work

In the modern era of digital nomadism, Les Terrasses Suites has positioned itself as a premier location for remote work. The environment is naturally quiet, free from the noise of city traffic.

• Wi-Fi: High-speed fiber optic internet is available throughout the entire property, including the pool deck and garden areas.
• Workspace: Each suite features a dedicated desk or a table suitable for laptop use, with ergonomically designed seating.
• Environment: The serene atmosphere allows for high levels of concentration, making it ideal for writers, developers, or creative professionals.

Cleaning and Reception Services

Maintaining a pristine environment is a priority.

• Daily Housekeeping: Suites are cleaned daily by a professional team, with linen changes provided every three days (or upon request to support environmental sustainability).
• Turndown Service: Available to ensure the room is perfect for a restful night’s sleep.
• Reception: While the property offers a high degree of independence, a dedicated manager is available during daytime hours and reachable 24/7 via a dedicated mobile line for any emergencies or urgent requests.
• Luggage Storage: Secure storage is available for guests arriving early or departing late.

Transport and Accessibility

Navigating Madeira requires some planning, and the property offers several solutions to make transit as smooth as possible.

Parking and Vehicle Access

Due to its hillside location, having a vehicle is highly recommended for guests staying here.

• Free Parking: The property provides secure, private parking on-site at no additional cost.
• Electric Vehicles: There is an increasing focus on sustainability, with charging points available for electric or hybrid rental cars.

Transportation Services

• Airport Transfers: The Cristiano Ronaldo Madeira International Airport is only about a 10-15 minute drive away. The property can arrange private luxury transfers to and from the terminal.
• Car Rental Coordination: The management can facilitate car rentals with local agencies, often including delivery of the vehicle directly to the suites.

Accessibility Considerations

It is important to note that because the property is built on a cliffside with a terraced design, there are several levels connected by stairs. While the main areas are accessible, individuals with significant mobility impairments should contact the property in advance to discuss the specific layout of the suites and the best options for their needs.

Activities and Nearby Attractions

Staying in Santa Cruz puts guests in a unique position to explore both the coastline and the high mountains of the island’s interior.

Santo da Serra Golf Club

Located just a short drive uphill, the Santo da Serra Golf Club is one of the most beautiful courses in the world. It has hosted the Madeira Island Open and offers 27 holes across three nine-hole courses (Machico, Desertas, and Serras). The views from the greens are spectacular, often looking down through the clouds to the ocean.

Hiking and Levada Walks

Madeira is world-famous for its “levadas” (irrigation channels). Several significant trails start or pass near Santa Cruz:

• Levada do Furado: A stunning walk that takes you through the Laurissilva forest, a UNESCO World Heritage site.
• Vereda do Larano: A coastal path offering vertigo-inducing cliffs and incredible ocean views, connecting Machico to Porto da Cruz.

Santa Cruz Village and Beach

The center of Santa Cruz is a charming traditional town.

• Palmeiras Beach: A pebble beach with a beautiful promenade and a salt-water swimming pool complex.
• The Local Market: A small but vibrant market where locals buy fresh fish and vegetables.
• Church of São Salvador: A historic 16th-century church located in the main square.

Guest Experience and Ratings

The reputation of Les Terrasses Suites is reflected in the consistently high scores across major travel platforms. Guests frequently cite the “unbeatable views” and the “impeccable cleanliness” as standout features.

• Booking.com: Typically maintains a score between 9.4 and 9.6 out of 10. The “Staff” and “Location” categories consistently receive the highest marks.
• Google Reviews: Averages 4.8 to 4.9 stars. Users often upload photos of the sunrise and the infinity pool, praising the architectural design.
• Tripadvisor: Frequently rated with 5 stars, often appearing in the top tier of specialty lodgings for the Santa Cruz region.

Practical Policies

To ensure a harmonious environment for all guests, certain policies are strictly maintained:

• Check-in: From 3:00 PM (15:00). Early check-in may be possible depending on availability and should be requested in advance.
• Check-out: Until 11:00 AM.
• Cancellation Policy: Generally, the property offers a flexible cancellation policy up to 14 or 30 days before arrival, depending on the season and the specific rate booked. Non-refundable rates are also available at a discount.
• Age Requirement: Most guests are adults, as the property focuses on a quiet, sophisticated atmosphere. Parents with children are encouraged to contact the property to ensure the suites are suitable for their family size.

Average Pricing

Prices at the suites fluctuate based on the season and the specific suite type. On average, guests can expect the following ranges:

• Low Season (November – March): €180 to €250 per night.
• High Season (April – October): €280 to €450 per night.
• Festive Season (Christmas/New Year): Prices may increase due to the high demand for Madeira’s world-famous fireworks displays.

In conclusion, this property offers a rare combination of modern luxury and natural immersion. Whether you are looking to finish a creative project, celebrate a romantic milestone, or simply escape the digital noise of the 21st century, the heights of Santa Cruz provide the perfect backdrop for a transformative travel experience.

Frequently Asked Questions (FAQs)

Q: Is Les Terrasses Suites located near the airport?
A: Yes, it is approximately 10 to 15 minutes away by car, making it very convenient for arrivals and departures. Despite the proximity, the property remains quiet and peaceful.

Q: Do all suites have a sea view?
A: All Ocean Suites have direct, panoramic sea views. Garden Suites have partial sea views but focus more on the private garden landscape.

Q: Is the swimming pool heated?
A: Yes, the infinity pool is heated to ensure guests can enjoy a swim comfortably throughout the year, regardless of the season.

Q: Is a car necessary for a stay at this property?
A: Highly recommended. While transfers can be arranged, the location in Santa Cruz is best explored with a private vehicle to access nearby hiking trails, restaurants, and shops easily.

Q: Does the hotel provide laundry services?
A: Yes, professional laundry and ironing services are available for guests upon request for an additional fee.

Q: Is there a minimum stay requirement?
A: During peak seasons or holidays, a minimum stay of 3 to 5 nights is often required to ensure the tranquility of the guest experience.

Q: Are there restaurants within walking distance?
A: The property is in a quiet residential/rural area. While there may be a couple of local spots nearby, most high-quality dining options are a 5-10 minute drive away in the center of Santa Cruz.